MANAGED NETWORK SERVICES

Traditionally, outsourced IT support has involved billing clients for service by the hour, resulting in high and inconsistent charges, leaving clients not knowing what they are paying for. On the contrary, Mosaic offers its customers an all-inclusive, guaranteed, one-price service that provides an array of essential IT services for a flat rate monthly rate.

Our Flat Rate Service Plans eliminate the questionable pricing practices that many IT service companies impose on customers and ensures that our goals are aligned with your goals to produce maximum uptime and productivity from your technology infrastructure.

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The Mosaic Workstation Management Plan provides a complete solution for securing, supporting and managing each desktop/laptop computer in your company. From proactive support, monitoring and data backup, to providing complete telephone and remote support for each end-user, our Workstation Management Plan will ensure that your computers are operating properly & securely.

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For today’s small businesses, server equipment has become the backbone of the network and is critical to supporting day-to-day operations. However, small businesses typically cannot afford to hire a full-time Information Technology (IT) person or outside Information Technology (IT) consultants when server problems occur. Deciding on how to maintain, support and provide alternatives for data protection and disaster recovery for an existing server is one of the most important technology decisions your business can make.

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Our Network Infrastructure Management Service is designed to allow you to focus on your business, leaving the infrastructure worries to us. We view ourselves as an extension of your business where our goal is nothing short of a dramatic reduction in your total cost of infrastructure ownership as well as a reduction in your technology-induced stress level. With Mosaic Network Management Service, the level of service you receive will be just like having a dedicated technology professional on your team that manages your Network Infrastructure, without the expense of having to hire that individual.

Now your business can have the same range of solutions from which to choose as the large corporations. Mosaic offers a complete plan for securing and supporting your company’s servers via remote monitoring and backup combined with remote, telephone and on-site support.

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