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Mosaic's Master IT Package includes a Management solution which provides network management services.
Manage IT includes :
Server Backup Monitoring & Management
Desktop Backup Management - (Client provided equipment)
Desktop Backup Management - (Mosaic provided equipment) - OPTIONAL
Firewall/Router Management - (Client provided equipment)
Firewall/Router Management - (Mosaic provided equipment) - OPTIONAL
Microsoft Software Support
Business Continuity Management
Vendor Relationship Management - (Telco, ISP, Hardware, Software etc)
HIGHLIGHTS:
- Mosaic's network operations center (NOC) provides 24/7 visibility of Windows®-based desktops/laptops for all businesses. Proactive service is provided with preventive maintenance scheduled at specified intervals.
- Our staff carries out the day to day work of checking anti-virus signatures, scanning and removing spyware, updating critical security patches and cleaning temporary files on a regular basis.
- We provide comprehensive reports on inventory and preventive maintenance activities.
- We provide comprehensive tracking of all software and hardware on each desktop/laptop. Changes are also tracked and aid in quicker problem resolution.
- Improve quality of life for you and your staff by having more time over nights, weekends and holidays.
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Network Services 
