Network Services - Network Maintenance, Monitoring and Management

A Better Way to Manage Your IT Infrastructure
Mosaic provides its customers with a proven, sophisticated Patch Management, Software Deployment, Remote Desktop Management, Monitoring, Computer Inventory, Audit and Reporting features, Mosaic Technologies can help automate day to day IT tasks. From simple single location networks to complex multi-location networks with layered firewalls, NAT, local and remote servers and desktops with notebooks out in the field, Mosaic's Network Services can be deployed rapidly, efficiently and effectively.

System Inventory / System Audit
Complete computer inventory and software inventory. Scheduled LAN audits. Fully automated and always up-to-date.

PC Remote Control / Remote Support
Access computers remotely from anywhere. Secure and configurable. Access PCs behind firewalls and NAT without port mapping or infrastructure changes.

Patch Management
Fully automated patch management. Scheduled security patch scan, patch deployment and history with the click of a mouse. Scalable, secure, configurable and location independent.

Network Monitoring / Alerts
Instant notification for hardware changes, software changes, policy violations, low disk space, unapproved network access, new devices on the LAN, etc.

Windows Event Monitoring / Alerts
Remotely monitor Windows system event log, application event log and security event log with user defined alerts.

Email Filtering Services
Complete software installations and software updates across the organization with a mouse click. Easier and more flexible than SMS and other solutions.

Software Deployment / Updates
Complete software installations and software updates across the organization with a mouse click. Easier and more flexible than SMS and other solutions.

Help Desk / Trouble Ticketing
Complete integrated trouble ticketing. User and administrator create/update. Policy based notification. Built in online Chat for support personnel and users.

Network Policy Enforcement
Monitor network usage by machine and by application. Define policies and limit network access to only corporate approved applications.

Comprehensive Reports
Comprehensive integrated management and operational reports. Customizable, always available. View online or export to HTML, Word or Excel.

Network Security
Encrypted communication. No open ports. No plain-text data packets the network. Nothing for attackers to exploit.

Secure Online / Remote Backups
Mosaic secure online / remote backup services provide reliable offsite backups of critical business data and files.

Flexible Administration
One integrated Web based interface. Accessible from anywhere. Flexible setup of administrators and users, computer groups, permissions and policies.

Fast and Easy Deployment
Deploy in minutes without downtime. Automatic discovery and deployment to all computers, local or remote. No long training cycle or learning process.

Disaster Management
Disaster management covers both the hardware and software required to run critical business applications and the associated processes in the event of a natural or human-caused disaster.





NETWORK SERVICES
Network Services Overview
System Inventory / Audit
PC Remote Control / Remote Support
Patch Management
Network Monitoring / Alerts
Windows Event Monitoring / Alerts
Email Filtering Services
Software Deployment / Updates
Help Desk / Trouble Ticketing
Network Policy Enforcement
Comprehensive Reports
Network Security
Secure Online / Remote Backups
Flexible Administration
Fast and Easy Deployment
Disaster Recovery / Management
 
 
 
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