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Mosaic Technologies delivers proactive maintenance through our Flat Rate Billing Plans. Designed to align our technology goals with your business goals, the Flat Rate billing solution puts a great deal of emphasis on partnership, uptime, productivty and proactive support. We become your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with a complete evaluation of your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long term business goals.
We become an extension of your business, and true Partner. Because our Service Plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

We are more than just desktop technicians, but a complete technology team made up of CIO's, certified network administrators, security engineers, and healthcare EMR experts. With ITelagen, you can have all the benefits of your very own fully-staffed IT Department, without the expense of an in-house staff.
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