HOME | CLIENT PORTAL | CONTACT | Ph: (240) 399-3900
Javascript DHTML Drop Down Menu Powered by dhtml-menu-builder.com
 
MasterIT Managed Services for Law & Accounting Firms

Mosaic's Support team of Consultant's and Engineers provide solutions tailored for the unique needs of law firms and accounting firms of all sizes and practice areas.

If your firm is looking for Hosted Application services, Managed Servers, IT Strategy, IT Consulting Services or any other IT support for your current in-house hardware and software, Mosaic can provide a customized selection of services that meet and exceed your expectations.

While many firms provide support for hardware and software, few combine the intimate business knowledge of the legal and accounting industries that Mosaic provides. This knowledge enables our team to speak your language, understand the issues you have and provide solutions that accommodate the unique needs of your firm.

Our team is skilled in integrating and supporting the following applications commonly used by the legal and accounting industries:

  • Juris
  • LexisNexis
  • Time Matters
  • Quickbooks
  • Peachtree
  • Great Plains
  • Deltek
If you are interested in learning more about how Mosaic Technologies can help your firm become more secure, grow and succeed, review each of the packages below and contact us for a free, no obligation consultation with one of our Business Technology Advisors today!
 
 
Support Hours Included
Basic
Plus
Premium
24x7 Remote Help Desk Hours per month
2
10
Unlimited
10x5 Onsite Support Hours per month
Up to 4
Up to 8
Guaranteed Response Times
8hrs + Travel
4hrs + Travel
4hrs + Travel
Discount on Time and Materials Rates
0%
10%
20%
Starting at
$399
$799
$1499
 
Monitoring Services Included
Network Assessment and Discovery
Asset Inventory
24x7 Availability Monitoring and Alerting
Error & Event Log Monitoring
Drive Space Monitoring
Application and Database Monitoring
 
Security Services
Enterprise Anti-Virus for all Workstations / Servers
24x7 Workstation/Server Monitoring & Alerting
Network Firewall Monitoring
Backup Monitoring & Administration
Firewall / VPN / Router Management
Security Administration
Microsoft Patch Management
Driver Updates
 
Maintenance Services
Remote Server Administration
User Account Administration
Printer Management
Server Log File Management
 
Support Services
24x7 Phone and Email Alerts
24x7 Remote Control Support
Workstation / Server Support
 
Reporting and Meetings
Monthly Network Summary Reports
Quarterly Business Report & Executive Review
Annual Technology Roadmaps
Disaster Recovery Planning
 


 
Network Services
Network Services Overview
Managed Network Services
Premium MasterIT Package
Plus MasterIT Package
Basic MasterIT Package
Network Monitoring
Network Security
Mosaic Help Desk
Backup & Disaster Recovery
BDR Technologies
BDR Features & Benefits
Virtualization & Cloud Computing
Frequently Asked Questions
 
Request A Free Quote
 
COMPUTER HEALTH
Our MasterIT technology performs routine maintenance and improves your desktop performance. Ongoing security patch updates provide you with the latest technologies to protect from emerging threats.

DATA SECURITY
Have confidence in your data security with Mosaic’s protection from viruses, hackers, spyware and spam. Our service includes all necessary security software and delivers data backup and disaster recovery.

IT SUPPORT
Unlimited Flat Rate helpdesk support is always available from our Support Center. Our MasterIT technology revolutionizes the way we deliver assistance by enabling our technicians to remotely take control of your computer and instantly resolve issues.
 
Company
Network
Datacenter
Internet
Support
 

© 2005 - 2008 Mosaic Technologies, Inc. , 15720 Crabbs Branch Way, Suite 2B, Rockville, MD 20855 
 Telephone: 240.399.3900 | Fax: 240.399.3904  

Managing Technology, Delivering Solutions
Valid CSS!   Valid HTML 4.01 Transitional